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Tuesday, July 08, 2008
  Legal & Warranty
 
 

Fairchild fine furniture products are backed by an extensive limited warranty as an expression of our confidence in the fine craftsmanship and quality materials we use to create our product line. This limited warranty is valid for the original purchaser only during ownership within the warranty period, and is effective only upon proper completion by the original purchaser (includes serial number of the item) and receipt by Fairchild of a warranty by Fairchild of a warranty card and proof of purchase (such as a receipt), and may not be assigned. This limited warranty applies under conditions of normal house use and normal weight. It does not apply to defects resulting from negligence, abuse or misuse, including inadequate or improper maintenance, care or cleaning, or exposure to chemicals, liquids, accidents, or any use for which the product was not designed. FAIRCHILD EXPRESSLY DISCLAIMS ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, AND MAKES NO IMPLIED WARRANTY OF MERCHANTABILITY OR THAT THE PRODUCT IS FIT FOR ANY PARTICULAR PURPOSE.

Under the terms of this limited warranty, Fairchild retains the option to repair or replace the defective item. Transportation and delivery costs and charges may apply and shall be the responsibility of the customer. Any claim for service under this warranty must be made through the retail dealer from whom the products was purchased. Service under this limited warranty shall be limited to reasonable repair or replacement of the product in question, and in no event shall Fairchild assume liability for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages in which case this limitation may not apply.

Consistent with major fabric producers and furniture manufacturers, Fairchild in its sole discretion may refuse warranty coverage where "after market" fabric or leather protectors or coatings (such as SCOTCH GUARD, 3M, or GUARDIAN) have been applied to the product. Chemicals in these applications can change the characteristics of certain fabrics and cause early failure, color changes, and other damage. We appreciate your understanding of this policy.

FRAME AND SPRINGS:
Limited lifetime warranty

Limited warranty valid from date of purchase to the original purchaser. Applies only to original, unaltered products with original fabric intact subject to normal wear and usage.

FABRIC:
One year limited warranty

Limited warranty valid for one year from date of purchase to the original purchaser. This warranty is for abnormal wear and for where seams come apart, and excludes fading, pilling or shrinkage, and is not valid where there is evidence of heavy soiling, excessive or inappropriate usage.

LEATHER:
Two year limited warranty

Limited warranty valid for two years from date of purchase to the original purchaser. This warranty is for wear and seam slippage, excludes fading and is not valid where there s evidence of heavy soling, stain, pet use, or excessive or inappropriate usage.

SLEEPER MECHANISM:
Three year limited warranty

Limited warranty valid for three years from date of purchase to the original purchaser. This warranty is not valid where there is evidence of excessive or inappropriate usage. Please note that the sleeper mechanism is not intended for everyday use.

QUILTED INNERSPRING MATTRESS:
Three year limited warranty

Limited warranty valid for three years from date of purchase to the original purchaser. This warranty is not valid where there is evidence of excessive or inappropriate usage. Creasing of mattress due to folding of mattress inside the mechanism is considered normal and not a warranted defect.

MOTION MECHANISM:
Limited lifetime warranty

Limited warranty valid from date of purchase to the original purchaser. Applies only to original, unaltered products with original fabric intact and subject to normal wear and usage. Applies to parts only and does not include installation labor, transportation and handling charges that may apply.

FOAM SEATING:
Three year limited warranty

Limited warranty valid for three years from date of purchase to the original purchaser. This warranty is not valid where there is evidence of excessive or inappropriate usage. Foam and filling materials will conform to the shape of the user and tend to soften or flatten which is natural and not considered a warranted manufacturing defect. It is also normal for pillow tops to take on a slightly wrinkled appearance that is not considered a warranted manufacturing defect.

   
 
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